Here’s a bit about us.

Norwest IT has been serving the Hawkesbury for over 20 years, providing friendly, reliable IT support to local businesses and residents. Founded in 1999, the business was built on the belief that technology should be accessible and hassle-free for everyone. As a small, community-focused IT service, Norwest IT takes pride in offering personalised solutions, whether it’s fixing computers, setting up networks, or helping customers navigate the digital world. With decades of experience and a commitment to genuine, straightforward service, the team is always ready to help, ensuring Hawkesbury locals have the tech support they need—without the stress.

Meet The Team

Bill

Bill

Founder & Lead IT Support

Bill founded Norwest IT in 2009, bringing over 30 years of IT expertise to businesses and homes. As the main support specialist, he’s the go-to guy for tech solutions, troubleshooting, and keeping systems running smoothly. Dependable, knowledgeable, and always ready to help—Bill ensures IT works for you.

Tyler

Tyler

Junior IT Support & Social Media Manager

Tyler is the Junior IT Support and social media guru at Norwest IT, bringing fresh energy and sharp tech skills to the team. Though new to the game, he’s already making an impact, blending creativity with IT know-how. Whether it’s tech support or crafting engaging content, Tyler is always ready to learn, adapt, and deliver.

Megan

Megan

Office Administration

Megan keeps Norwest IT running smoothly, handling everything behind the scenes with efficiency and precision. As the office administrator, she’s the go-to person for organization, support, and ensuring the team has what they need to deliver top-tier IT solutions. Friendly, reliable, and always on top of things—Megan is the backbone of the office.